Why Does My H1H Have Audio on Only One Side?

If audio plays through only one earcup while using a cable, the connector may not be fully inserted.

Try These Steps

1. Stop audio playback.
2. Disconnect the cable.
3. Check that the connector and headphone jack are clear.
4. Reinsert the cable firmly until it is fully seated.
5. Confirm that the connector sits correctly inside the headphone-jack housing.
6. Play audio and test both earcups.

This resolves many one-sided audio issues involving a wired connection.

Still Need Help?

If one side remains silent, test Bluetooth and another compatible cable or device. Then email support@heavys.com with your results.