To request a return, email support@heavys.com within 14 days of delivery.
Include:
- Your order number
- The product you want to return
- The reason for the return
- Photos or other information requested by Support
Wait for return instructions before sending the product.
Before Shipping Your Return
Make sure:
- The product is new and unused.
- All original packaging is included.
- All supplied accessories are included.
- The product is packed securely.
Return shipping costs may be deducted from your refund where applicable.
Still Need Help?
Email support@heavys.com with your order number.