Once your order ships, Heavys will send you an email containing:
- Your tracking number
- A link to the courier’s tracking page
Use the tracking link to follow your package’s progress.
I Haven’t Received Tracking Information
- Check your inbox, spam, and junk folders.
- Confirm that you are checking the email address used at checkout.
- Allow up to two business days for order processing.
- If no tracking email arrives, contact Heavys Support.
Still Need Help?
Email support@heavys.com with your order number if you have not received tracking information after two business days.