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Shipping and tracking
How Can I Track My Heavys Order?
Learn how to track your Heavys order, find your tracking email, and get help when tracking information has not arrived.
How Long Does Heavys Delivery Take?
Learn what affects Heavys delivery times, including destination, courier service, customs clearance, and international import processing.
When Will My Heavys Order Ship?
Learn when your Heavys order should ship, how long order processing usually takes, and when you will receive your tracking information.
Does Heavys Ship Internationally?
Learn about Heavys international shipping and how to check whether delivery is currently available to your country during checkout.
Are Taxes, Duties, and VAT Included?
Learn when taxes, duties, and VAT are included with a Heavys order and when recipients may be responsible for additional import charges.