Last updated: August 31, 2026
Applies to: Heavys H1H headphones
Estimated time: 2 minutes
Quick answer
Transparency Mode allows outside sounds to pass through your H1H headphones, helping you stay aware of your surroundings without removing them.
To turn Transparency Mode on or off, press the two small buttons beside the volume knob at the same time.
How to Turn Transparency Mode On or Off
- Turn on your H1H headphones.
- Locate the two small buttons on either side of the volume knob.
- Press both buttons at the same time to turn Transparency Mode on.
- Press both buttons at the same time again to turn it off.
Result: When Transparency Mode is on, voices and other sounds around you should become easier to hear.
How to Check Whether Transparency Mode Is Working
After turning on Transparency Mode:
- Speak or listen to someone nearby.
- Listen for ambient sounds in your surroundings.
- Turn Transparency Mode off and compare the difference.
If outside sounds are more noticeable when the mode is enabled, the feature is working as intended.
If Transparency Mode Is Not Working
- Confirm that your H1H headphones are powered on.
- Make sure you are pressing both buttons beside the volume knob at exactly the same time.
- Turn Transparency Mode off and then back on.
- Restart your headphones and try again.
- Use the HEAVYS App to confirm that your headphones have the latest firmware.
- Test the feature somewhere with noticeable background sound.
Frequently Asked Questions
What does Transparency Mode do?
Transparency Mode lets you hear more of your surroundings while wearing your H1H headphones.
Does Transparency Mode turn off automatically?
The information available for this article does not specify an automatic shutoff. Press both buttons beside the volume knob again when you want to turn the feature off.
Why can’t I hear a difference?
Your surroundings may be too quiet, or the feature may not have activated. Test it around noticeable ambient sound and make sure you press both buttons simultaneously.
Still Need Help?
If Transparency Mode still does not work after completing these steps, email support@heavys.com. Include a description of the issue, the troubleshooting steps you tried, and your current firmware version.