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Troubleshooting Guides

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H1E Earbuds

Why Won’t My H1E Earbuds Charge or Turn On?
How to Factory Reset H1E Earbuds
How to Fix Distorted Bass During Workouts with H1E Earbuds
and 7 more ...

H1H Headphones

Why Isn’t My H1H Microphone Working During Calls or Gaming?
H1H Headphones Won’t Turn On
Why Is the Volume Low on My H1H Headphones?
and 5 more ...

Subcategories

H1E Earbuds
H1H Headphones

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Quick answers to the questions that come up most often.

Most Popular Articles

Why Do My H1H Headphones Make Static, Crackling, or Popping Sounds?
Why Won’t My H1H Headphones Connect or Stay Connected?
Why Is There No Sound or Sound on Only One Side of My H1H Headphones?
Why Is the Volume Low on My H1H Headphones?
How to Factory Reset H1E Earbuds
Why Do My H1E Earbuds Crackle or Sound Distorted or High-Pitched?
How to Use Transparency Mode on H1H Headphones
Why Won’t My H1E Earbuds Pair or Connect?
Why Is My H1E Firmware Update Stuck or Failing?
Why Does My H1H Have Audio on Only One Side?

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