Heavys has partnered with Onward to offer optional, carbon-neutral shipping protection for qualifying order problems.
Onward can help protect your shipment if it is:
- Lost
- Stolen
- Damaged in transit
You can add Onward to your cart during checkout. If a covered problem occurs, you can submit a claim directly to Onward.
Coverage is subject to Onward’s applicable terms and claim-approval requirements.
Onward Shipping Protection purchases are non-refundable.
Need Help with Onward?
File a claim or contact Onward directly.
You may also email support@heavys.com for assistance.