The following costs are non-refundable:
- Original shipping charges
- Applicable order fees
- Onward Shipping Protection purchases
- Taxes and duties collected at checkout
Return shipping costs may also be deducted from your refund where applicable.
The amount returned to your original payment method may therefore be lower than the original amount paid.
Still Need Help?
For questions about a refund amount or deduction, email support@heavys.com with your order number.