Which Heavys Return Costs Are Non-Refundable?

The following costs are non-refundable:

  • Original shipping charges
  • Applicable order fees
  • Onward Shipping Protection purchases
  • Taxes and duties collected at checkout

A $20 return fee is deducted from your refund. This covers the return shipping label, restocking, and other return-related fees.

The amount returned to your original payment method may therefore be lower than the original amount paid.

Still Need Help?

For questions about a refund amount or deduction, submit a support ticket and include your order number.