Replacement parts and accessories may be available depending on your Heavys product and the specific issue.
Available items may include:
- Snap-On Shells
- Ear pads
- Headband or head-pad components
- Other compatible accessories and replacement parts
Availability may vary based on:
- Product and model
- Type of damage or issue
- Current inventory
- Customer region
How to Ask About a Replacement Part
Email support@heavys.com and include:
- Your order number
- Your Heavys product and model
- The part that needs replacement
- A description of the damage or issue
- A clear photo of the affected part
The Heavys Support team will review your request and check the available replacement options.
Do not attempt an unauthorized repair or modification, as this may affect warranty eligibility.