Can I Cancel My Heavys Order?
Quick Answer
You can request a cancellation before your order ships. Cancellation depends on fulfillment status and cannot be guaranteed.
How to Request a Cancellation
Open your order confirmation email and click View your order to reopen your Order Status Page. Check whether a cancellation option is available.
If you cannot cancel there, [submit a support ticket](https://support.heavys.com/submit_ticket) as soon as possible and include:
- Your order number
- The email address used at check...